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Assistant Manager Worth, IL Neat Repeats - Worth

Assistant Manager Worth, IL

Full Time • Neat Repeats - Worth
Benefits:
  • 403 (b)
  • Competitive salary
  • Paid time off
 Why Join Neat Repeats?

Neat Repeats Resale is more than a retail store—it directly supports the mission of the Crisis Center for South Suburbia. Every sale contributes to critical services for individuals and families impacted by domestic violence.

This role is ideal for someone who enjoys retail, values community impact, and thrives in a dynamic, mission-driven environment.

Position Summary

The Assistant Manager plays a key role in supporting daily store operations at Neat Repeats Resale. This position partners closely with the Store Manager to meet sales goals, maintain accurate financial records, and ensure the store is clean, organized, and effectively merchandised.

This role also serves as a primary point of contact for volunteers, overseeing recruitment, scheduling, training, and retention efforts to maintain consistent staffing and a positive volunteer experience.

The Assistant Manager is responsible for processing donations, supporting pricing procedures, and facilitating communication between store staff and leadership. This position requires strong organizational skills, attention to detail, and a proactive approach to improving store operations and enhancing both customer and volunteer engagement.

This role is part-time (15 hours per week) and does include evening and weekend hours.

Key Responsibilities

Store Operations

  •  Collaborate with the Store Manager on daily priorities, projects, and sales goals 
  •  Assist with verification of cash drawers and accuracy of reporting 
  •  Maintain a $100 cash bank 
  •  Support seasonal merchandising and product displays 
  •  Ensure store and volunteer areas remain clean and organized 
  •  Maintain an efficient and well-organized stockroom and sorting area 
  •  Report facility or maintenance needs to the Store Manager 
  •  Process incoming donations in a timely manner 
  •  Research items to support accurate and competitive pricing 
  •  Monitor daily pricing completed by volunteers 
Volunteer Coordination

  •  Coordinate volunteer schedules to ensure adequate staffing coverage 
  •  Train volunteers on store procedures, tasks, and expectations using established checklists 
  •  Educate volunteers on identifying high-value items (e.g., antiques, art, jewelry, furs) for manager review 
  •  Assist in oversight of volunteers, including community service participants 
  •  Ensure volunteer adherence to Neat Repeats policies and procedures 
  •  Maintain regular communication with volunteers, including monthly check-ins 
  •  Encourage participation in trainings and agency-wide events 
Administrative & Customer Service

  •  Attend monthly meetings led by the Retail & Resource Officer 
  •  Deliver excellent customer service to donors and shoppers 
  •  Participate in store-wide sales events 
  •  Support initiatives to increase store revenue and profitability 
  •  Complete and submit daily shift reports to the Store Manager 
  •  Perform other duties as assigned 
Qualifications
Education

  •  High School Diploma or equivalent required 
  •  Valid Driver’s License required 
Experience

  •  1–3 years of retail management and/or customer service experience 
  •  Experience with cash handling and POS systems 
  •  Experience working with volunteers preferred 
  •  Knowledge of or interest in resale and retail trends 
  •  Strong organizational and project management skills 
  •  Strong clerical and basic math skills 
  •  Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Compensation: $19.19 - $20.36 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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